At KOLLEKTIV, we take great care to ensure that all products are shipped to you promptly and securely. However, please note the following return & exchange policies:

Return & Exchange Policy:

• All sales are final, and we do not accept returns or exchanges unless the product has a manufacturing defect.

• If there are any issues with the product, please contact our customer service team within 3 days of receiving your order to report the issue.

• Exchanges: If you would like to exchange an item, we only offer exchanges at our Singapore showroom.

• Exchanges are limited to changing the item for a different style or receiving store credit for future purchases.

If you have any questions about shipping, delivery, or returns, please reach out to our customer service team at kollektiv@linxxconsultancy.net.